Responsible Gaming
at 9aji
For 9aji, responsible gaming isn't just a checkbox — it's a core part of how we operate. We believe that gaming should always be a fun, entertaining activity, not a source of financial stress or personal hardship. This page outlines the tools, policies, and resources we provide to help every Filipino player stay in control.
Strictly 21+ Only. In compliance with Philippine law, the 9aji platform is exclusively available to players who are at least 21 years of age. Age verification is mandatory for all new accounts and at the point of first withdrawal.
Play Smart.
Stay in Control.
Know Your Limits.
Our Commitments
How 9aji Supports Safe Play
Every feature on this list is available to all registered 9aji players at no cost. Your wellbeing matters more than your wager.
Strict Age Verification
Every new 9aji account goes through mandatory age and identity verification. Players must be 21 or older — no exceptions. Government-issued Philippine IDs are required before any withdrawal can be processed.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 9aji account. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period before it applies.
Session Time Limits
Choose how long you want each gaming session to last. When your set time is up, 9aji will display a reminder and prompt you to take a break. Keeping your sessions short and intentional is one of the simplest ways to stay in control.
Self-Exclusion
If you feel you need a longer break, 9aji's self-exclusion tool lets you lock your account for a set period — from 30 days up to a permanent exclusion. During exclusion, you cannot log in, deposit, or place bets. Contact support to activate at any time.
Reality Checks & Cooling-Off
Request a cooling-off period of 24 hours to 30 days whenever you feel you need a short break without full self-exclusion. During a cooling-off period, your account remains open but no deposits or gameplay are permitted.
24/7 Responsible Gaming Support
Our support team is available around the clock in both English and Tagalog to help with any responsible gaming concern — whether that's setting a limit, starting a self-exclusion, or just talking through a concern in confidence.
Practical Tools
Take Control of Your Play
9aji puts the player in the driver's seat. All of the tools below can be activated instantly through our support team. Reducing or removing restrictions always requires a mandatory waiting period — so your decisions are always deliberate, never impulsive.
To activate any responsible gaming tool on your 9aji account, simply message our support team at [email protected] or use the 24/7 live chat feature on the platform. All requests are handled confidentially.
Cooling-Off Rule: Any request to increase a deposit limit or shorten a self-exclusion period will not take effect for at least 7 days after the request is submitted. This cooling-off period is non-negotiable and is there to protect you.
Daily Deposit Limit
Cap your deposits at a fixed Philippine Peso (₱) amount per day. Resets at midnight. Can be lowered instantly, but raising the limit takes 7 days.
Weekly Deposit Limit
Set a weekly ₱ ceiling for deposits. Ideal if you prefer to budget your gaming entertainment on a per-week basis rather than daily.
Monthly Deposit Limit
A monthly hard cap on how much you deposit into 9aji. Once reached, no further deposits are accepted until the limit resets at the start of the next calendar month.
Session Time Reminder
Receive an on-screen reminder after a set amount of playtime — 30 minutes, 1 hour, or 2 hours. A gentle nudge to take a break and step away from the screen.
Cooling-Off Period
Take a short break of 1 to 30 days. No deposits or gameplay during this time. Your account stays open and your balance is preserved until you return.
Self-Exclusion (30 Days to Permanent)
Fully lock your 9aji account for a minimum of 30 days, up to a permanent lifetime exclusion. Your remaining balance is secured and can be withdrawn after the exclusion period ends.
Know Yourself
Is Your Gaming Still Fun?
Problem gambling can develop gradually — it doesn't always look like an obvious addiction. The questions below are a simple self-check to help you assess whether your relationship with gaming is still healthy. Be honest with yourself, pare.
If you answer "yes" to three or more of the questions on this page, we strongly encourage you to reach out to our support team or consider activating a self-exclusion on your 9aji account.
Self-Assessment Checklist
Do you find yourself gambling with money that was meant for rent, bills, groceries, or other essential expenses?
Have you ever tried to "chase your losses" by depositing more to win back money you already lost?
Do you feel restless, irritable, or anxious when you are not able to play or place bets?
Have you lied to family members, friends, or your partner about how much time or money you spend on gambling?
Have you neglected work, school, or family responsibilities because of your gaming activity?
Do you feel that you need to bet larger and larger amounts to get the same level of excitement or enjoyment?
Have you ever borrowed money — from a friend, family member, or lending app — specifically to fund your gambling?
Have you made repeated unsuccessful attempts to cut back or stop gambling, even when you wanted to?
Tips for Players
Healthy Gaming Habits
Most Filipino players on 9aji enjoy the platform as casual entertainment — a bit of fun after work, or a way to enjoy slots and bingo with friends. Keeping it that way is straightforward when you follow these practical habits.
- Set a budget before you start. Decide how much you are comfortable spending before you log in — and treat that amount as the cost of entertainment, not an investment.
- Never gamble with borrowed money. Only play with funds you can genuinely afford to lose. Using GCash or Maya funds meant for bills or daily needs crosses an important line.
- Take regular breaks. Step away from the screen at least once an hour. Use 9aji's session reminder tool to automate this habit so you don't have to think about it.
- Don't chase losses. A losing streak is a normal part of gaming. Making bigger bets to "get even" is one of the most common paths toward problem gambling — resist the urge.
- Keep gaming in its place. Gaming is entertainment — not a way to solve financial problems, cope with stress, or manage emotions. If you notice yourself relying on it for those reasons, take a break.
- Talk about it openly. If someone you trust expresses concern about your gaming habits, listen to them. People close to us often notice changes before we do ourselves.
Common Questions
Responsible Gaming FAQs
PAGCOR-Aligned Responsible Gaming Standards
9aji operates in alignment with the responsible gaming guidelines and player protection standards set by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR is the primary regulatory body overseeing legitimate online and land-based gaming operations in the Philippines, and its responsible gaming framework is designed to protect Filipino players from the harms associated with problem gambling.
If you would like to learn more about responsible gaming programs in the Philippines, or if you are concerned about your own or someone else's gambling behavior, PAGCOR's responsible gaming resources and the National Center for Mental Health (NCMH) are available to provide guidance and support to all Filipinos. Remember: gaming is meant to be entertainment. Play for fun — not as a solution to life's problems.
Play Responsibly on 9aji
Fun Gaming Starts with Smart Choices
9aji is here to give Filipino players a safe, trusted, and genuinely enjoyable gaming experience. Whether you're into slots, bingo, live casino, or fishing games — play on your terms, within your means, and always within our 21+ policy. When it stops being fun, our tools are here to help.